WCCOAui (0), 2017.01.25 09:30:39.725, IMPL, FATAL, 5, Connection not possible, WCCILdata
indicates a not reachable data manager.
When using remote UIs (dekstop UI or mobile UI) a DNS is good, but it will work also without it, if configured for it.
In your case I think the local config in the user dir of your client will contain a config with a host name the client does not know.
You will find the local config here:
C:\\Users\\\\.wincc_oa-cache\\
In the data and event section you will find a name that you cannot reach via VPN, for whatever reason.
In your case I would create a copy of the config file with the name "config.webclient". If this file exists, webclients take this upon connection instead of the normal config file. Then modify the following entries according to your needs.
Code: Select all
[general]
data = "192.168.1.2"
event = "192.168.1.2"
mxProxy = "192.168.1.2 192.168.1.2:5678 cert"
noReverseLookup = 1noReverseLookup = 1
option in the general section of your normal config file.
If this does not help, please get in contact with us directly via https://support.automation.siemens.com .
Provide the following files/information:
- server and remote UI PVSS_II.log
- config-dirs of server-project and remote UI-project
- the used WinCC OA license
- the used operating system and WinCC OA version (including patch level)