Sum alerts not activating

[Natty]

Hello everyone,

I am trying to set up a sum alert gathering multiple DPE using the option "DP list" in the sum alert window configuration (I linked a screenshot of it).

My problem is I cannot activate the sum alert after having configured it. Logviewer returns this error :


86, Invalid value, recursion detected in sum alert System1:_mp_GTC_Systeme.Alarmes_Niveau.Alarmes_Montparnasse_Niveau.Alarmes_Montparnasse_Niveau_A.
use -dbg sumAlertCheck to get detailed informations.

It seems that happens because of the DPE names pattern. The different DPE are named MA1, MA2, MA3,... , MAn.
I cannot change the names of my DPEs unfortunately.

Do you have a solution to activate the sum alert or do you know another way to reach the same result ?

Thanks in advance.

[Natty]

Thanks anyway, I found a solution.

[leoknipp]

Hello,

when activating a summary aliert a check is made if a recursion is configured for the summary alerts. E.g. summary alert at dp element DPE-1 refers to the DPE-2 and the summary alert at the DPE-2 refers to DPE-1.
If a recursion is detected the _alert_hdl config cannot be activated.

An explanation for the log message can be found in FAQ --> Log-Messages
https://portal.etm.at/index.php?view=it ... &Itemid=54

Best Regards
Leopold Knipp
Senior Support Specialist