Hi all,
I have an Alert Handling config which has some excess configuration in it which I would like to delete. When exported in the ASCII export, this shows up as additional lines of configuration which I don't want.
The config is Active, and the Active tickbox is greyed out so I can't control it. This stops me from deleting the config and simply starting again.
Is there a way to delete existing lines in a configuration with the ASCII import? Or, to delete the whole config entirely to start afresh? If I import a config with fewer config lines it still keeps the old ones.
Regards,
Angus
Question: How to delete config configurations
- AngusETM
- Posts:37
- Joined: Tue Apr 25, 2017 4:48 pm
Question: How to delete config configurations
- leoknipp
- Posts:2928
- Joined: Tue Aug 24, 2010 7:28 pm
Re: Question: How to delete config configurations
If you want to delete a config the _type attribute has to be set to 0.
When you want to modify an _alert_hdl config you have to ensure that the config is inactive, otherwise it cannot be configured. Maybe you didn't use the option to set the _alert_hdl config inactive when doing the ASCII import.
Please check if errors are reported when importing the ASCII file.
Best Regards
Leopold Knipp
Senior Support Specialist
When you want to modify an _alert_hdl config you have to ensure that the config is inactive, otherwise it cannot be configured. Maybe you didn't use the option to set the _alert_hdl config inactive when doing the ASCII import.
Please check if errors are reported when importing the ASCII file.
Best Regards
Leopold Knipp
Senior Support Specialist
- AngusETM
- Posts:37
- Joined: Tue Apr 25, 2017 4:48 pm
Re: Question: How to delete config configurations
Thanks Leopold.
My problem was that I had an active alert which was not acknowledged. When I acknowledged the alert I was able to delete the datapoint and re-create it based on one of the same type.
I did tick the "load alert handling" box when loading the ASCII, and had no errors when importing. However, this just added more lines of configuration to the #Alertvalue config, rather than replacing the existing lines.
Is there a way to delete lines of existing configuration using the ASCII imports? Or, is it necessary to delete the config and import it again?
My problem was that I had an active alert which was not acknowledged. When I acknowledged the alert I was able to delete the datapoint and re-create it based on one of the same type.
I did tick the "load alert handling" box when loading the ASCII, and had no errors when importing. However, this just added more lines of configuration to the #Alertvalue config, rather than replacing the existing lines.
Is there a way to delete lines of existing configuration using the ASCII imports? Or, is it necessary to delete the config and import it again?
- leoknipp
- Posts:2928
- Joined: Tue Aug 24, 2010 7:28 pm
Re: Question: How to delete config configurations
If you want to change the settings for a config using the ASCII import you have to define the new configuration in the ASCII file.
E.g.: If the _alert_hdl config has 5 ranges and you want to configure 3 ranges the information for all ranges (detail number 0-3 where the entry for DetailNr 0 is left empty in the file) needs to be defined in the ASCII file. When the ranges 4 and 5 are not defined in the file they will be deleted.
Best Regards
Leopold Knipp
Senior Support Specialist
E.g.: If the _alert_hdl config has 5 ranges and you want to configure 3 ranges the information for all ranges (detail number 0-3 where the entry for DetailNr 0 is left empty in the file) needs to be defined in the ASCII file. When the ranges 4 and 5 are not defined in the file they will be deleted.
Best Regards
Leopold Knipp
Senior Support Specialist